Troubleshooting

Credentials are rejected

Recheck current service details without exposing them.

Work through these checks

  1. Reveal current details again

    Use the protected IPTVRoute account Service page.

  2. Compare each field

    Check for missing characters, added spaces and the correct field type.

  3. Confirm service status

    An expired or unavailable service cannot be used.

  4. Restart the player

    Save the corrected details, close the player fully and reopen it.

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