Account & Billing

Renew your service

Renewal keeps the current connection count. Payment is one-time and manual upstream fulfilment must finish before the local expiry changes.

Renew an eligible service

  1. Sign in and open Service

    Choose Renew service for an active unexpired paid service.

  2. Choose a term

    Select 1, 3, 6 or 12 months. The existing connection count stays fixed.

  3. Complete the one-time payment

    A browser return alone does not confirm payment.

  4. Track the renewal

    Open Renewals to see whether it is processing, needs review or is completed.

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